Terms of Service
Agreement for TimelessOracle website
Updated and Effective as of January 2025
These Terms of Use, including any policies and procedures incorporated by reference, including these Terms of Use and our Privacy Policy is a legal agreement between the User ("you," "your," or "user") and Metawide LLC ("we," "us," "our," "App," "Company") and govern your access to and use of our website, web application, and all related services, features, and content offered by the Company and all content related to its website available at https://www.timelessoracle.com (The Website together with all content and other services available are collectively referred to as "App," "Service").

This Agreement describes the terms you may legally use the Service and the content contained there. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms of Use. By using this Service, you agree to be bound by the terms and conditions of this Agreement, including any policies and procedures incorporated by reference, including these Terms of Service Agreement and our Privacy Policy. 

Please read these Terms carefully before using the Service. You indicate that you have read, understood, agreed to, and accepted the Terms, which take effect on the date you first use the Service. By accepting these Terms or using the Service, you agree to be bound by them. You also represent and warrant that you have the legal authority to accept the Terms. IF YOU DO NOT UNDERSTAND THE TERMS OR DO NOT ACCEPT ANY PART OF THEM, YOU SHOULD NOT USE THE SERVICE. The Service is provided by Metawide LLC, whose business address is located at 18395 Gulf Blvd STE 203 RM4, Indian Shores, Florida, US 33785 (email: info@timelessoracle.com).
Definitions
In these contract General Terms and Conditions (“General Terms and Conditions”), the terms indicated have the following meanings:

“Customer or User”: any natural person who has attained the age of eighteen years and purchases the Services for himself or herself or on behalf of the indicated legal entity;

General Terms and Conditions”: these contract terms and conditions, which can also be found on the website (landing page), governing, together with the particular terms and conditions describing the Service offered, the Contract with the Customer, concerning the Customer’s online purchase of Services.

Consumer”: a Customer/User who is a natural person purchasing the Services for purposes unrelated to his or her business, craft or profession, if any, within the meaning of the law;

Company”: Metawide LLC, with registered office at 18395 Gulf Blvd STE 203 RM4, Indian Shores, Florida, US 33785 providing the Services to the Customer against payment of the Price;

Contract”: any agreement between the Company and the Customer concerning the purchase of the Services, which is governed by the General Terms and Conditions and the particular terms and conditions describing the Service offered and the price and which are given to the Customer prior to purchase.

Platform”: the IT system accessible via the Internet on the website of the page used to manage the Contract and the purchase of the Services;

Service”: access to and use of all material provided by the Company and purchased by the Customer;

Site”: the Internet site through whose web page (landing page) the Services are presented.
The definitions form an integral part of these General Terms and Conditions.
Introduction
The following contract general terms and conditions and terms of use (“General Terms and Conditions” or “Contract”) apply to all subscription services (“Services/Service”) provided by the Company via the website (landing page) for which no other express terms and conditions are provided when the User (“User/Customer”) registers or the Services are first provided.

The General Terms and Conditions shall also apply to Services provided to Users in the future, unless otherwise stated at the time of registration or when the new Service is first provided. Certain Services governed by the General Terms and Conditions may also be subject to particular terms and conditions due to their nature and/or features, which shall be communicated to Users in the manner stated in the General Terms and Conditions.

Users must carefully read the Terms and Conditions for the sale and use of the Service that the Company makes available to them, also in order to allow reproduction and storage in compliance with the law.
Changes And Modifications
We reserve the right to make changes to the Service, including both free and paid features, at any time, with or without prior notice (for instance, you will be able to view any Agreement changes on our website). Your use of the Service after the date such change(s) become effective will constitute your consent to the changed terms. If you disagree with the change(s), you must immediately stop using the Service; otherwise, the new terms will apply to you.
Article 1 - Purpose of the Contract
The purpose of the Contract is the Customer’s purchase of the Services provided by the Company against payment of the price.

The Contract is governed by these General Terms and Conditions, as well as the particular terms and conditions describing the Service, which specify in detail the Service offered by the Company, how and when it will be provided and its price, and which are provided to the Customer before purchase and summarised at the time of the order and payment.

The Company reserves the right to give notice of any changes in how and when the Service will be provided that may become necessary.

Upon payment of the price, the Customer obtains a personal, non-exclusive right that is non-assignable and non-transferable to third parties (although a beneficiary of the Service other than the assigning Customer may be designated) to use the Service and its contents in the manner, at the times and within the terms of use provided.
Article 2 - Terms and Conditions for the Use of the Services
In order to use the Services, the User must complete the information form provided to the User when the User registers for the Services or uses them and must fully accept these General Terms and Conditions. The data provided by the User by completing the form will be processed in accordance with the procedures in the Italian Privacy Law and the GDPR on the protection of personal data, information about which is provided prior to registration.

By accepting the General Terms and Conditions, the User declares that his or her data is current, accurate and true, and he or she undertakes to change it on a timely basis so that it is always current, accurate and true.

The User’s right to use the Services is personal and non-transferable. The User undertakes not to resell, assign or make any other use of the Services provided by the Company.

The User undertakes to use the Services exclusively for lawful purposes and in compliance with the law on the protection of personal data and intellectual property and to indemnify and hold harmless Metawide LLC from any claim or demand resulting from the use or misuse of the Services.

The Company reserves the right to verify, at any time and without prior notice, at its discretion, that the User is complying with the General Terms and Conditions in the use of the Services, and reserves the right to cease providing the Services to the individual User permanently without notice if the User:

did not provide current, accurate and true personal data;
uses or has used the Services for purposes or in ways that are illegal or deemed by the Company to be inconsistent with the nature of the Services provided (such as, but not limited to, the transmission and/or exchange of viruses; sending or disseminating personal advertising; chain mails or pyramid schemes; spamming or junk mailing practices; or transmission, exchange and/or dissemination of unlawful material or material with racist, slanderous or defamatory, threatening, vulgar or obscene content); or
violates or has violated the General Terms and Conditions or the particular terms and conditions applicable to a Service.
The Service
As long as you comply with this Agreement, we grant you a personal, non-transferable, non-exclusive, non-sublicensable, non-assignable, and revocable right to access and use the Service under this Terms as it is intended to be accessed and used, and following this Agreement and applicable laws. We grant you no other rights, implied or otherwise. You may use this product and Service only to access or use the Service. The Service is developed for entertainment purposes and non-commercial use.
It is provided with the understanding that we do not render psychological, health, or any other personal or professional services in connection with the Service. We are not medical care providers, and our specialists are not acting in a healthcare professional capacity. Please consult a competent professional if you require emotional, psychological, health, or additional assistance or advice. The Service does not include emergency, time-sensitive or urgent, remote, or critical care services. If you think you have a medical emergency, call 911 or go to the nearest open emergency room immediately.
The information provided in the service may not be suitable for everyone. The service is meant to be a tool that could assist you in entertainment purposes. By using the service, you acknowledge that any activities you undertake as a result of it may involve risks. You accept and understand that you are solely responsible for your own health, life, and well-being, as well as that of your family and children (both born and unborn, as applicable), and you bear full responsibility for all present and future decisions.

Please be aware that some of the information you may disclose during your conversations could be of a sensitive nature. We kindly request that you refrain from providing such sensitive information, and we assure you that we will not process such data unless we obtain your explicit consent. When we process such information, it will solely be for the purpose of delivering our service to you.
Adults Only
To access the Servic, you must be at least 16 years old in the EU and not barred from using the Service under applicable law. If you are under 18, your parent or guardian must review and accept the Terms, and by using the Service, you confirm that your parent or guardian has reviewed and accepted this Agreement. By using the Service, you promise to accept these Terms. If we reasonably believe that you do not sufficiently fulfill these criteria, we may suspend your use of the Service until you have provided us with acceptable proof of age. Following the Federal Children's Online Privacy Protection Act of 1998 ("COPPA"), we will never knowingly solicit, nor will we accept, personally identifiable information from Users of the Service known to be under 13 years of age. Please see our privacy policy for additional information, including how to notify us of any concerns
Accessibility
We are committed to making Service usable and accessible to the widest possible audience, regardless of technology or ability. While We strives to ensure the accessibility of Service, you may find some limitations. Please report any problems to the support team at Service (info@timelessoracle.com).

You shall not: resell, rent, lease, loan, sublicense, distribute, or otherwise transfer rights to the Service; copy, adapt, alter, modify, translate, or create derivative works of the Service without the written authorization of the Company; circumvent or disable any technological features or measures in the App for protection of intellectual property rights; use the App in an attempt to, or in conjunction with, any device, program, or Service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by the copyright laws of any jurisdiction; use App to engage in any illegal conduct; upload to transmit any communications that infringe or violate the rights of any party; upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with this Agreement and the our's Privacy Policy; or upload any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or this website. Any such forbidden use shall immediately terminate your license to use the Service.

You are solely responsible for using the Service and any videos, words, information, messages, audio content, and any other content you upload to or create via the Service, whether privately transmitted or made publicly available.
Article 3 - Suspension of the Services
The Company reserves the right to temporarily or permanently suspend or terminate providing the Services at any time and without notice.

The Company disclaims all liability in relation to potential damages caused by interruption of the Services, including interruptions resulting from blackouts or failures of its servers or third-party providers’ servers.

The Company reserves the right to interrupt the Services to maintain or upgrade its or third-party suppliers’ IT systems and will keep Users informed in notices provided by e-mail, news on the Site and messages in the Services.

The Company disclaims all liability for direct or indirect damages, claims or losses incurred by the User as a result of the non-functioning and/or malfunctioning of the User’s or third parties’ electronic equipment or telephone and/or electronic connections not directly managed by the Company or its suppliers.
Article 4 - Purchase Terms and Conditions
The Customer declares, and assumes responsibility for such declaration, that he or she is at least eighteen years of age and has the capacity to enter into the Contract and fully perform it.

Before purchasing the Service, the Customer is obliged to read all the particular terms and conditions describing the Service (type, manner and time of use, price and all other features).

The Customer accepts the Contract, orders the Service and makes payment via screens that clearly display the terms and conditions describing the Service, the price and the General Terms and Conditions, by means of the boxes and virtual acceptance buttons shown.

To purchase the Service, the User must fill in the mandatory fields on the Platform (Form) by entering his or her personal details, following the instructions provided in the registration program, and must complete and send to the Company the electronic purchase order form available on the Site, following the instructions on the Site.

All parts of purchase orders must be fully completed.

All of the Customer’s personal information must be true, complete, correct and current, and it is the Customer’s responsibility to promptly notify the Company of any changes to that information that may subsequently occur. The Customer represents that he or she has the authority to provide all the personal information needed to execute and perform the Contract and authorises the Company to use the information for any communication and use necessary to provide the Service.

The personal data is processed by the Company and other service providers involved in managing the Contract in accordance with Regulation (EU) No. 679/2016 (General Data Protection Regulation, “GDPR”), ordinary laws and the privacy policies pursuant to Article 13 of the GDPR issued by the data controllers.

Using the payment method chosen from among those made available, the User shall make the one-off payment of USD 4.95 (four/95 cents) necessary to activate the subscription Service and receive the material described on the web page (landing page).

At the end of this transaction, the User will receive a confirmation of the purchase (Order Confirmation) at the e-mail address indicated when he or she subscribed.

Following the Order Confirmation, and in any case no later than 24 hours thereafter, the User will receive an e-mail containing the links he or she can use to download all the material specifically indicated and described on the web page.

The content will be provided in full upon the beginning of performance of the Contract and will be provided in a single transmission at each renewal following the signing of the Contract.

The User may freely decide to cancel the subscription within three days after subscription and activation of the Service.

If the User does not take advantage of that option, he or she will be automatically charged USD 29.95 (twenty-nine/95 cents) via the payment system he or she selected, in the manner and with the costs indicated in Article 6 (Subscription Service).

The prices of the Service are those published on the Platform at the time of purchase, are in dollars (USD) and include all applicable taxes.

There are no delivery charges for the Services provided.

The User may choose as the payment method: credit card and/or prepaid card.

The Company is not liable for any fees or other costs charged by third parties handling the payments and which may be accepted by the Customer.
Uses of the Service
You agree not to, and will not assist, encourage, or enable others to:

1. Use the Service for any purpose that is prohibited by this Agreement. You are responsible for all of your activity in connection with the Service, and you shall abide by all local, state, national, and international laws and regulations and any applicable regulatory codes.

2. Upload, post, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," "affiliate links," or any other form of solicitation, or any worms or viruses, or any code of a destructive nature;

3. Reverse engineer any portion of the Service;

4. Use any robot, spider, site search/retrieval application, or other automated devices, process, or means not provided by us to access, retrieve, scrape, or index any portion of Service;

5. Record, process, or mine information about other users or the Service;

6. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our technology infrastructure or otherwise make excessive traffic demands on the Service;

7. Interfere with the proper working of the Service, circumvent or otherwise interfere with any security-related features of the Service, or attempt to gain unauthorized access to the Service, registered User accounts, or any computers/networks associated with the Service through hacking, password mining, or any other means;

8. Use the Service for any illegal or unauthorized purpose. You agree to comply with all applicable laws, including the laws of your local jurisdiction, regarding online conduct and acceptable content (including but not limited to intellectual property laws).

9. You are not listed on any U.S. government list of prohibited or restricted parties.

10. Use the Service for any revenue-generating endeavor, commercial enterprise, or other purpose it is not designed or intended for.

11. Use the Service to create a product, service, or App that is, directly or indirectly, competitive with or in any way a substitute for the Service. Use our UI/UX design, content, or other intellectual property in your design, development, Etc.

All text, metadata, user interfaces and visual interfaces (including graphics, photographs, sounds, music, and artwork), trademarks, logos, computer code, and any compilations thereof (collectively, "Our Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement of Our Content, is owned, controlled, or licensed by or to Us, and is protected by trade dress, copyright, and trademark laws, and is subject to various other intellectual property rights. Except as expressly provided in this Agreement, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the Our Content for any purpose. Nothing otherwise stated or implied in the Service confers any license or right to do so on you.

Without the User's consent, we may transfer our rights and obligations under this Agreement to any other organization or individual. We will ensure the transfer will not affect the User's rights under the Agreement. The User may only transfer his rights or his obligations under this Agreement to another person if we conclude an additional Agreement to this Agreement.
Article 5 - Execution of the Contract
By completing the Form and paying the Service activation fee of USD 4.95 (four/95 cents), the User is deemed to be fully aware of and accept the terms and conditions of sale and further information and terms and conditions in this Contract, the privacy policy and the cookies policy.

The Order Confirmation by the Companies [sic: Company] sent to the User at the e-mail address indicated by the User shall constitute acceptance of the contractual proposal.

The Contract shall be deemed concluded and shall be binding on both parties when the Order Confirmation is sent to the User. The Order Confirmation sent by e-mail by the Company shall contain the order number, a summary of the Service purchased and the link to the Contractual Terms and Conditions, which the Customer undertakes to keep on a suitable durable medium for ease of reference.

If our Staff find any errors in the User’s Order, the User will be promptly informed that his or her Order has been REJECTED.

In that case, the User must contact the Company at the e-mail address indicated.

The User shall have no right to damages or compensation, and the Company disclaims all contractual or tortious liability, for direct or indirect harm to persons and/or property caused by full or partial non-acceptance of a purchase order or cancellation due to non-payment by the deadline.
Subscription. One-time purchase.
Activation and Initial Payment

To access the subscription service, the user is required to make a non-refundable one-time payment of USD 4.95 (one dollar and ninety five cents). This fee facilitates the delivery of the described materials on our landing page and activates the user’s subscription. The user must select a payment method from those provided on the platform during the subscription process.

Order Confirmation and Material Receipt

Upon successful payment, an order confirmation will be sent to the user’s registered email address. Within 24 hours of order confirmation, the user will receive an email containing links to download the specified material available on our website. Failure to receive this email within the specified time frame does not entitle the user to any refunds or credits, as delivery issues are often caused by factors outside our control, such as incorrect email information provided by the user.

Content Provision

Content will be made available in full immediately upon the commencement of the service agreement and will be issued in a single installment. Each renewal period will similarly involve a single installment of content, provided in accordance with the ongoing service agreement.

Cancellation and Automatic Renewal

The subscription automatically renews every billing period. The user can cancel the subscription by notifying the company at least 48 hours before the next billing cycle begins. If the cancellation notice is not received within this period, the subsequent subscription fee of USD 29.95 will be automatically charged to the user’s chosen payment method. This charge is non-refundable.

Pricing and Payment Authorization

The service fees listed on our Platform at the time of purchase include all applicable taxes and are stated in U.S. dollars (USD). The company reserves the right to modify the pricing structure at any time without prior notice to the user. By subscribing, the user authorizes the company to charge the subscription fee to the provided payment method at the beginning of each billing cycle.

Payment Methods and Third-Party Charges

The user may pay using a credit card or prepaid card. The user acknowledges that the company is not responsible for any additional charges that may be levied by third-party payment processors or financial institutions associated with the processing of the user’s payments and that such charges are the sole responsibility of the user.

Amendments and Modifications

The company reserves the right to amend or modify these billing terms and conditions at any time without prior notice to the user. Continued use of the service after any such changes shall constitute the user’s consent to such changes.
Article 6 - Subscription Service
Subscription Activation and Payment

 • The subscription service is activated immediately upon registration and is renewed automatically every 14 (fourteen) days. The cost of the subscription is USD 29.95 (twenty-nine dollars and ninety-five cents) per renewal period.

 • An initial fee of USD 4.95 (four dollars and ninety-five cents) is charged at registration for service activation. This fee is non-refundable.

 • The full subscription fee of USD 29.95 will be automatically charged to the user’s chosen payment method three days post-activation, unless the subscription is cancelled within the first three days following activation as per the cancellation policy detailed in Article 7.

Registration and Billing Information
 Full user registration is required to access the subscription service, which includes providing a full name and email address. To request a tax invoice, additional information must be provided to complete the necessary tax documentation.

Payment Methods
All payments must be made using either a credit card or a prepaid card directly through our secure payment gateway.

Subscription Renewal and Content Delivery
 The subscription automatically renews every fifteen days from the date of the initial activation unless the user opts out. Users will receive, within 24 hours of each subscription renewal, an email containing links to the full content purchased as well as any additional informational material necessary for the service usage. The timing of this content delivery aligns with our operational and editorial schedule but will always occur within the 24-hour post-renewal window.

Cancellation Policy
 Users may cancel their subscription at any time by emailing info@timelessoracle.com with the subject line “Subscription Cancellation”. Please include your subscription details for verification. Cancellations will take effect at the end of the current billing period, and no refunds will be issued for the remaining portion of the period.

Data Processing and Privacy
 The privacy policy, data controller, and data processor details are accessible in the designated privacy sections on our website.

Amendments to Terms
 The company reserves the right to amend these subscription service terms at any time. Changes will be communicated to users through our official channels and will take effect immediately unless otherwise specified.
Article 7 - Term of the Service, Cancellation of the Subscription, and Explicit Waiver of the Right to Withdraw
Service Term and Purchase Finalization

The Services are provided in accordance with the timings and procedures specified in the subscription service (Article 6). The purchase of the subscription service is finalized following the completion of the registration form and the payment of an initial fee of USD 4.95 (four dollars and ninety-five cents). Confirmation of this purchase will be sent to the customer via the order confirmation email, marking the commencement of the service contract.

Right to Cancel

The User has the right to cancel the subscription within three days from the date of contract signing, i.e., from the receipt of the Order Confirmation email, for any reason, without penalty and without having to provide justification. Should the User elect to cancel the subscription within this three-day period, the Company will immediately deactivate the subscription service.

Procedure for Cancellation

Subscribers may cancel their subscription at any time by sending an email to info@timelessoracle.com, with the subject line: “Subscription Cancellation.” This email should include the subscriber’s full name and the email address associated with the subscription. This cancellation method is deemed valid only if the intention to cancel is clearly expressed.

Effect of Cancellation Post Three-Day Period

Cancellations made after the initial three-day period from the contract’s conclusion will take effect only upon the expiry of the current subscription term. Such cancellations will not entitle the subscriber to a reimbursement of any subscription fees already paid.

Explicit Waiver of Withdrawal Rights

By agreeing to these terms, the User explicitly waives any right to withdraw from the service agreement. This waiver is due to the nature of the service provided, where digital content is delivered in full from the commencement of the contract and at each subsequent fifteen-day renewal period. The User acknowledges and accepts that the digital content, once delivered, cannot be returned, and thus, the right to withdraw from the contract is not applicable once the service has begun.
Article 8 - Access to the Service
Delivery of Services

The Services are delivered by the Company via email to the email address specified by the User at the time of registration. These emails contain informational material and/or links to content hosted on third-party platforms (“Other Platforms”).

Third-Party Platform Requirements

If the Service requires the use of Other Platforms, the Customer must accept the specific terms and conditions of service provided by each respective platform before accessing the Service. The Company is not responsible for the content, availability, or practices of these Other Platforms.

Requirements for Service Use

To access and use the Services, the Customer must have the necessary computer hardware and software, as well as Internet connectivity. All costs associated with these requirements are borne solely by the Customer.

Scope of Services

The Services provided by the Company are limited to granting personal and individual access to the Customer or an assignee designated by the Customer. This access is strictly to the materials and informational and other content included within the Service as described in the Contract. The Customer agrees to use the Service solely for purposes that are expressly authorized and indicated in the Contract.

Copyright and Technological Protection Measures

The Customer acknowledges that the Services and related materials may be protected by copyright and technological protection measures. Any infringement of copyrights or bypassing, disabling, or otherwise circumventing such protective measures may result in civil, administrative, and criminal penalties under applicable law.

Prohibition of Unauthorized Use

Linking to, framing of, or referencing the pages or portions of pages, the Services, or any content therein, in other web pages or in any digital or analog format, is strictly prohibited, unless expressly permitted by the terms of the Contract. The Customer is prohibited from reproducing, in whole or in part, any of the Services or related materials and content outside the scope of the authorized uses defined by the Contract.
Article 9 - Links to Third-Party Websites
Use of Third-Party Links

The Site and/or Services provided by the Company may include links to external websites operated by third parties, including advertisers and other content providers. These links are provided for the User’s convenience and to enhance the service experience by offering additional information or services.

Third-Party Websites and Data Collection

These external sites may collect data or solicit personal information from the User. The User should be aware that the privacy practices of these third-party websites may differ significantly from those of the Company. It is recommended that Users review the privacy policies and terms of use of any third-party websites before engaging with them or providing personal information.

Disclaimer of Liability

The Company does not exercise, nor is it obligated to exercise, any form of control over the content, privacy policies, or practices of these third-party links and websites. Consequently, the Company expressly disclaims any liability for damages, claims, or losses, whether direct or indirect, that may arise from the User’s use of or interaction with such third-party sites or services accessed through these links.

User Responsibility

The User acknowledges and agrees that they are solely responsible for their interactions with third-party websites and that their access to and use of these sites is at their own risk. The Company provides these links only as a convenience and does not endorse, guarantee, or assume responsibility for the content, products, or services advertised or offered by a third-party through the Site or any linked website or featured in any banner or other advertising.
Article 10 - Limitation of Liability and Indemnification
Except in cases of wilful misconduct or gross negligence, and subject to any limits imposed by mandatory laws, the Company disclaims all liability in relation to any damage caused by the Services and their provision or non-provision, including damage caused by a black-out or failure of the Company’s servers or servers of its third-party providers.

The Company disclaims all liability for damage, claims or direct or indirect losses caused to the Customer due to the failure and/or malfunctioning of the Customer’s electronic equipment or that of third parties or telephone and/or electronic connections not directly managed by the Company or its suppliers, as well as failure to use the Service due solely to the Customer’s failure to satisfy the minimum system requirements, the verification of which is the Customer’s sole responsibility.

The Customer undertakes to indemnify and hold the Company harmless against all civil, criminal or administrative liability, loss or damage (including legal costs and fees) arising from the unlawful use of the Services by the Customer and/or third-party assignees.
Article 11 - Complaints and Notices
The Customer may contact the Company by e-mail for any communication or complaint relating to the Contract or the Services.

For all communications relating to the Contract and the Services, the Customer/User elects address for service at the addresses indicated by him or her.

The Customer must inform the Company of any changes to his or her contact information.
Article 12 - Amendments to the General Terms and Conditions
The Company reserves the right to amend the General Terms and Conditions and the terms and features of the Services at any time, by means of general notices to Users published on the Site or by e-mail communication to the User.

Each User is obliged to check these terms and conditions periodically to ascertain any changes that have occurred since he or she last consulted the Site.

In any case, use of the Site and its services implies acceptance of the changes made in the meantime.

Users undertake to print on paper or [save] on a suitable durable medium and retain the General Terms and Conditions and all subsequent amendments thereto.
Article 13 - Languages Available
These online Contract General Terms and Conditions are available in Italian and English.

If translated by the User into other languages, the only authentic version recognised by the Company shall be the Italian and/or English versions.
Article 14 - Severability
Should any of these General Terms and Conditions or provisions of the Contract be declared null and void or otherwise ineffective, the remaining Contract terms and conditions shall remain valid and effective, and the invalid or ineffective provision shall be substituted by any applicable mandatory laws.
Article 15 - Out-of-Court Resolution - Online Dispute Resolution (ODR)
Pursuant to Regulation (EU) No. 524/2013, the Customer/User Consumer is informed of his or her right to refer the resolution of any dispute with the Company concerning the offer and purchase of the Services provided to bodies/companies/offices active in ADR (alternative dispute resolution) through web-based procedures (ODR - Online Dispute Resolution - https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN).

The resolution of any dispute arising out of and/or related to this Contract may, however, be submitted to an attempt at mediation/conciliation.
Article 16 - Refund Policy
Customers are entitled to request a refund of up to 100% for the purchase of ebooks within 3 days from the date of purchase. To be eligible for a refund, the following conditions must be met:

Refund Period: The refund request must be made within 3 days of the ebook purchase. Requests received after this period will not be considered.
Conditions for Refund: As our products are digital files, refunds of up to 100% of the paid amount will only be granted if:
The product is defective or not as described.
Refund Procedure: To request a refund, the customer must send an email to our customer service at info@timelessoracle.com with the following information:
Order number.
Date of purchase.
Description of the issue or reason for the refund request.
Refund Processing Time: Once the refund request is received and its eligibility is verified, we will proceed with the refund within 10-15 business days. The refund will be made using the same payment method used for the original purchase.
Exclusions: Refunds will not be granted for reasons not clearly specified in this policy, such as a change of mind or failure to read the product description before purchase.
We reserve the right to modify this Refund Policy at any time. Please review this page periodically for any updates.

Article 17 - Applicable Law and Jurisdiction
The General Terms and Conditions are governed by Italian law.

All disputes arising from this Contract, including those relating to its validity, interpretation, performance and termination, shall be referred to a sole arbitrator, in accordance with the International Arbitration Rules of the Chamber of National and International Arbitration of Milan, which the contracting parties represent that they are aware of and accept in full.

The sole arbitrator will proceed according to standard procedure and law, with costs to be paid by the losing party.

The language of the litigation will be Italian and the seat of the arbitral award will be Milan.